Terms of Service

Version: Early access 1.0. Effective date: 28 July 2026.

These Terms apply to the early-access Drivefino service available through drivefino.com and app.drivefino.com. Questions can be sent to support@drivefino.com.

By creating an account or accepting these Terms, the customer agrees to them and confirms that the person accepting has authority to bind that customer. Drivefino is intended for business and professional use by driving instructors. Nothing in these Terms removes a right or remedy that applicable law does not permit the parties to exclude.

Drivefino provides an instructor-facing workspace for student records, availability, bookings, lesson notes, lesson prices/payment status, transactional email and document storage/sharing. Students do not currently have self-service accounts. The customer must provide accurate information, protect credentials, control authorised use and promptly report suspected compromise.

• Use the service lawfully and only for authorised business purposes.
• Provide required privacy information and establish a lawful basis or consent where applicable for student, parent, guardian and emergency-contact data.
• Keep records accurate, use appropriate access controls, and avoid unnecessary sensitive data.
• Obtain authority before uploading or sharing documents and before sending communications.
• Maintain any records independently required by instructor, tax, employment or other regulation.

The Acceptable Use Policy is incorporated into these Terms. Customers must not access another tenant, bypass controls, disrupt or probe the service without authorisation, upload unlawful/malicious material, infringe rights, send spam or use the service for harassment or deceptive conduct.

Registration creates a card-free internal 30-day trial. No Stripe customer or subscription is created until an instructor chooses a paid plan. The price, currency, billing interval and any plan-specific conditions displayed at signup or Stripe Checkout form part of the selected subscription.

The code supports a monthly Drivefino Pro plan in EUR and an optionally configured CAD price. A regional display currency does not guarantee that a Stripe subscription is offered in that currency.

Checkout will show the amount due and any tax information applied to the transaction. Customers remain responsible for taxes and reporting obligations that apply to their own business. Stripe automatic-tax and tax-ID features may be enabled where appropriate.

Stripe hosts Checkout and processes payment details. Unless checkout states otherwise, the first subscription charge is taken when the customer completes paid Checkout after or during the internal trial; the current implementation does not transfer unused internal-trial days into a Stripe trial. The monthly subscription then renews automatically at the interval and price shown at checkout until cancelled. Drivefino stores Stripe identifiers and subscription/payment status, not full card details.

Invoice and payment-method features available in Stripe Customer Portal depend on the operator’s verified Portal configuration. If payment fails, Drivefino records a past-due status and applies the configured grace period. After the trial, paid period and any grace period end, operational writes become read-only while existing-data reads, billing recovery and authentication remain available. A later successful invoice restores full access.

No self-service product switching was verified. Plan changes require an offered workflow or written agreement. Drivefino may change future prices with notice required by the contract and applicable law; a change will not override an express founding-plan commitment without its permitted process.

Customers with a Stripe billing profile manage cancellation through the in-app link to Stripe Customer Portal. Cancellation is ordinarily scheduled for the end of the current paid period, during which access continues. Unless required by law or expressly agreed, cancellation does not create an automatic right to a refund or credit.

Customers should retain any records they independently need before access ends. A complete self-service account export and erasure workflow is not currently implemented. Requests can be made through Privacy and Data Requests. Drivefino may need to verify a request and retain limited data for legal, accounting, security or dispute purposes. Backup copies may remain until removed through the applicable backup cycle.

Drivefino aims to provide a reliable service but does not guarantee uninterrupted, error-free or loss-free operation. Access may be affected by maintenance, security work, incidents, providers or force majeure events outside reasonable control. Features may be changed or discontinued; material reductions will be handled with the notice/remedies required by the agreed contract and applicable law.

Drivefino and its software, design, brand and documentation belong to the provider or licensors. Subject to payment and these Terms, the customer receives a limited, non-exclusive, non-transferable right to use the service for its internal business. The customer retains rights in Customer Data and grants Drivefino the limited right to host, copy, transmit and otherwise process it to provide, secure, support and maintain the service and meet law.

Each party must protect the other’s non-public confidential information and use it only for the contract, subject to customary legal-disclosure exceptions. Where Drivefino processes personal data for the customer, the Data Processing Agreement is incorporated when validly accepted. Drivefino may use service providers under appropriate data-protection obligations to operate the service.

Drivefino will maintain measures described in Security and the DPA, taking account of the processing risk. No system is perfectly secure. Customers remain responsible for credential security, authorised users, endpoint devices, their own exports and lawful content.

Drivefino may suspend affected access where reasonably necessary for a material breach, non-payment, security threat, unlawful use or legal requirement, using notice and an opportunity to cure where appropriate. Either party may terminate as expressly permitted by the plan or contract. Effects of termination, deletion/return and survival of payment, confidentiality, IP, liability and dispute terms require solicitor confirmation.

Drivefino is an administration tool and does not replace professional judgement, legal advice, regulatory records or tax advice. To the fullest extent permitted by law, Drivefino is not responsible for indirect or consequential loss, lost profits or business interruption arising from use of the service. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

Operational and contractual notices may be provided in the service or sent to the account email. Updated Terms will be dated and made available here. Where required, Drivefino will give advance notice or request acceptance of a new version.

Applicable law and the courts able to hear a dispute depend on the parties and any mandatory rules that apply. The parties should first try to resolve a concern through the contact details below. If part of these Terms is unenforceable, the remaining provisions continue to apply. A failure to enforce a provision is not a waiver of it.

Product and contract questions: support@drivefino.com. See also Contact, Privacy Policy, and Security.